Shipping Policy

Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

During high-volume periods, product launches, or promotional events, processing times may be slightly longer.

Shipping rates are calculated at checkout based on your order total, shipping address, and selected shipping method.

Estimated delivery times may vary depending on the carrier and destination. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that delivery dates are estimates and are not guaranteed.

Please make sure your shipping address is correct before placing your order. No Sleep Club is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at support@nosleepclub.shop. We'll do our best to update it before the order ships, but we cannot guarantee changes once an order has been processed.

Once a package has been handed over to the shipping carrier, No Sleep Club is not responsible for lost, stolen, or delayed packages.

If your tracking shows that your package was delivered but you did not receive it, please contact the carrier directly for assistance. We also recommend checking with neighbors, building management, or your local post office.

If your order arrives damaged, please contact us within 48 hours of delivery at support@nosleepclub.shop with your order number and photos of the damaged item and packaging.

We will review the issue and do our best to help resolve it.