Return & Refund Policy

We accept return requests within 14 days of delivery.

To be eligible for a return, items must be:

• Unused
• Unworn
• In original packaging
• In the same condition that you received them

For hygiene and safety reasons, certain items cannot be returned once opened or used, including but not limited to:

• Face gems
• Temporary tattoos
• Earplugs
• Hydration products
• Personal-use accessories
• Final sale items
• Gift cards

Items marked as Final Sale cannot be returned or exchanged.

To request a return, please email us at support@nosleepclub.shop with:

• Your order number
• The item you want to return
• The reason for your return
• Photos, if applicable

Please do not send your item back without contacting us first.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping fees are non-refundable.

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

We currently do not guarantee exchanges. If you need a different item, size, or color, we recommend placing a new order after your return is approved.